Terms & conditions

Important conditions for booking requests, rentals and guided experiences.

1. Services and provider

Atlas Ebikes Marrakech offers guided electric-bike tours and independent e-bike rentals in Marrakech. Contact: [email protected].

2. Requests and confirmations

Submitting the form is only an enquiry. Availability is checked manually; no booking is confirmed until an offer, its essential terms, and any required customer acceptance or payment are agreed. No online payment is collected by this website.

3. Prices and cancellations

Final prices, currency, taxes, inclusions, deposits, payment methods, cancellation periods, refund rules and rescheduling conditions are provided individually before confirmation. No particular free-cancellation policy is promised on this website.

4. Safety and eligibility

Riders must be able to cycle safely, comply with traffic regulations and follow applicable instructions. Age, height, supervision, helmet, insurance and equipment requirements must be confirmed for the chosen service. Cycling carries inherent risks.

5. Equipment and changes

For rentals, the agreed terms should specify bicycle type, collection and return, any deposit, late returns and damage procedures. Routes and times may change for safety, weather or local conditions, with appropriate customer communication and legal rights preserved.

6. Images, rights and contact

Some editorial images on this website are AI-generated and may not depict actual guides, bicycles or meeting locations. Your applicable consumer rights remain unaffected. For questions or complaints, contact [email protected].

For questions about these policies: [email protected]